Monday, March 5, 2018


By: Jay Conners

The last thing we want to hear during our work day is complaints from customers. However, it does come with the territory. Here are a few tips on how to turn your customer's complaint into a positive.

1. Listen
When a customer comes to you with a complaint about one of your products or services, listen to them. Listen to what they are telling you, and take notes if at all possible.

The number one thing a customer wants when they have a problem is for someone to listen to them.

Allow them to vent, let them get it all out. Once they have explained their problem in full, begin to ask any questions you may have to get a full handle on the situation.

While you are listening, body language is very important. Make sure you maintain eye contact. This sends your customer a message that you are taking them seriously.

2. Be Empathetic
When the customer is done explaining their problem, show sincerity by telling them that you understand how they feel. Apologize on behalf of the company that they feel the way they do, and tell them that you are committed to resolving their issue within the guidelines of your company.

By becoming defensive in this situation, you are taking a bad situation and making it worse.

By having an understanding of where your customer is coming from on the situation, and speaking in a calm tone of voice, you can clearly defuse the situation.

You don't by any means want your customer to become angry and cause a scene.

3. Offer a Solution.
We have all heard the expression �the customer is always right.�

I don't necessarily agree with this, but it is important to work toward finding a solution, even if the customer is in the wrong. For instance, you might try meeting them half way.

You will know wether or not your customer is a repeat offender, and you can handle the situation accordingly.

For customers who have a legitimate complaint, it is best to rectify the situation right then and there. Wether it is giving them their money back, or replacing their product.

Always leave your customer with your business card and tell them if they should ever have a problem again, they should not hesitate to contact you immediately. This will help them regain their confidence in you and your company.

The main goal when a customer has a complaint is to not allow the problem to snowball. Your objective should be to defuse the situation and retain your customer.

By handling tough situations such as these in a professional manner, you will find your once complaining customers satisfied that you resolved their issue, and a new found respect for you.

Author Bio
Jay Conners has more than fifteen years of experience in the banking and Mortgage Industry, He is the owner of

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Friday, February 23, 2018


I attended a two days "Leaders in London" Conference end of last year.  The speakers' line-up was impressive.  Tuesday started with Mr Mikhail Gorbachiv (in person), Professor Marvin Zonis, Alan Leighton, Terence Conran, Lou Gerstner, Professor Clayton Christensen of Harvard and many others including the one and only Bill Clinton (live via Satellite).

On the Art Of Listening and Leadership - "Something I have been trying to learn for the last 25 years" I want to share with you the lesson and the leadership by example that Bill Clinton tough us all in the conference on the art of listening.

After he made his speech, he started taking questions. I asked one too, the President and the audience were visibly amused by my name especially after assuring them that "I am the nice one".

Among the attendees there was a lady who didn't speak good English and earlier in the day when she was given the microphone to ask a question, she went on and on for 5 minutes and no one understood what she was trying to ask or say and we all laughed.  When it came to Clinton question time, she raised her hand again to ask a question, the moderator warned her to be quick and to the point.  The lady took the Microphone and started to rumble on and on.  Again it seemed that no one understood what she was saying, people started to laugh, boo, clap their hand for her to stop.  After a few minutes of this saga the moderator cut her microphone off and gave the question time to someone else. People were cheering his decision to move on, after all no one wanted to be embarrassed in front off the great president.

While all this saga was taking place and all of us laughing and disapproving of this behaviour from the lady, only one person was NOT laughing, Bill Clinton.  In fact he leaned forward to the camera and put his hand on his ears and focused intently and seriously.  30 minutes passed while he answered a few other questions from the audience and when the time came to close, he said very politely; Wait Rene, before you close...  Earlier on a lady asked me a long question and I would like to talk about that for a minute.

The hall dropped into silence, he continued by saying, in fact the lady made a very important point, and he went on to summarize her point which was about families in the developing world (none of the audience knew that), and he asked to be allowed to answer this important question, which he himself put together from her scattered little stories before we the audience interrupted and stopped her.

Now I began to understand at the hands of the guru of leadership and listening in practice and what he was trying to teach by his actions.  When we JUDGE any one or any thing, we stop listening.  It seems that the act of judgment trigger some chemicals in our ears that physically stops us from listening.  Pre-judgment seems to be the mother of all sins on this planet. There seems to be no other solution to world problems but the forgotten art of listening and stopping judgement.  This is what I learned that day and I hope it stays with me forever.

This was also an impressive performance by a world leader who is not only very intelligent but also listens very seriously to what people are saying.

I will never forget this incident which taught me a lot about leadership and what listening is all about and here I am humbly sharing my experience with you hoping that it adds a little to our understanding of the Art of listening.

Author Bio
Osama El-kadi

Born 1955 in Manchester England Osama El-Kadi graduated in 1978 with a BSC in Economics followed by an MA in International Business from Alexandria University. The Art Of Negotiation.

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Tuesday, February 20, 2018


Courtesy of David Hill

1.) 88 Free Kindle Ebook Downloads
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Saturday, February 17, 2018


By: Carina MacInnes

We all have ways of testing opportunities that enter our lives.  Some of us just dive right in based on feeling, others walk straight into what they know is right by a gut feeling or intuition.  And if it's not gut feelings or emotions that are the tests of opportunities, it is the logical mind persuading us to ignore those feelings and emotions and test it with our reality of reason.

Most of us do not have a predetermined strategy for testing opportunities, or even more generally to test the actions we take and the choices we make in our lives.

There is an easier way to determine if our choices we make and the opportunities we receive 'pass the test'.  This simple 32 word statement of business ethics was first created in the 1930s and used to turn around a failing company.  These four questions were applied by each employee to each and to every minute detail of the company's workings.  This little list of four questions from Rotary International, a humanitarian business organization, is the most widely printed, translated and reproduced piece of business ethics today:

"Of the things we say, think or do:
1. Is it the TRUTH?
2. Is it FAIR to all concerned?
4. Will it be BENEFICIAL to all concerned?"

If we built businesses and our lives based on these very simple 4 questions we would be coming from a place completely the opposite of the competitive mind and the lack mentality.  As you can see, these questions prompt you to choose what is true, fair, and good, making choices that can build friendships and goodwill.  It helps us to see how the choices we make can be beneficial to all concerned. 

Because of our societal influences, we most often are inclined to make choices and act based on a competitive mind.  This comes from the perspective of lack, scarcity, and ultimately greed.

Any opportunity based on the model of competition and lack will simply not pass the test.  Competition promotes strife.  It embodies winning one spot, taking it away from all the other people who want it.  It misleads people to believing there is only one chance for success, when in reality there is plenty for all.

The competitive model encourages people to rely on a source outside of themselves to give them what they need.  This denies the power of their own ability to create what they want.  This narrow focus shows they are choosing to ignore the possibility of creating this opportunity in their own lives, instead of trying to win the spot from millions of others.

This simple testing technique takes us completely out of the competitive mind of greed, scarcity and lack.  It turns our thoughts and choices toward the positive, realizing there are opportunities we can take that can provide increase for all concerned.

I invite you to use these questions to test your actions and opportunities in your life.  If you are seeking opportunity, these questions may help you see things in a different way.  In doing this, perhaps you might find an opportunity in your life which truly allows you to benefit the world, while at the same time reaching whatever your dreams, goals, and desires are.

Author Bio
Carina MacInnes is an author and entrepreneur, currently offering a free in-depth e-course on wealth building secrets by her favorite mentor, get it here: She also offers a powerful opportunity to increase health, wealth and vitality in your own life.  Visit her site here:

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Friday, February 16, 2018


By: Rasheed Ali

Courtesy of
Did you ever have the feeling right before something good happened, that you knew it was going to happen?

Most people don't understand it, and think it's ESP or something like of that nature.

In the book Think And Grow Rich, by Napoleon Hill, he says "...thought, backed by strong DESIRE, has the tendency to transmute itself into its physical equivalent."

Very Powerful stuff!

As I like to say, "Matter is Merely Materialized Thought...So What Are You Thinking?"

Many people have asked me what that means, so here's an explanation...

Back in 1937 when Napoleon Hill published his book Think And Grow Rich, he knew something very powerful but, I'm not certain the science behind it was so well understood. Of course, the principle was very well understood and probably by Mr. Hill more than anyone!

Here's the short not too scientific explanation:

Everything we see on any given day is made up of not just cells or atoms but, of PURE ENERGY.

This energy is called Quanta (plural for Quantum). Keep in mind Quanta is the unit measure of pure energy. These Quanta are part of what Quantum Physics is based on.

This energy exists only when observed. (There are a lot of arguments about observation and they all have their validity but lets keep it simple.)

Scientists say that Quanta are not a reality but instead they are a probability that exist in any given point in time. So when a person focuses on (observes) a thing, it exists!

This is because this Quanta, is now formed into the thing whatever it may be.

Many scientist, Einstein included have proved that Quanta are not bound to space and time and can exist anywhere.

These scientists also understand that your mind, body and soul are also made up of these Quanta and Quanta are influenced by other Quanta.

In other words your mind and the minds of others, create and co-create everything through influencing Quanta!

Now here's the practical explanation:

Knowing now what your mind is capable of, if you were to focus your own energy into creating what you desire in your mind with crystal clarity, it will come to you at amazing speed!

Now, this creation process is not just thought. It is both thought and work! These two together seal the deal.

This is why many of the experts out there tell you that you just can't be scattered. You have to focus on your ultimate goal.

Guess what?  They are all right!  All of these things together solidify what you're thinking.

THIS my friend is the "Secret" behind all of the Goal setting, the Meditation, the Master-Minding, Learning, Persistence, Action, Desire and Faith that we all are told that we must have or do.

Without these, our thoughts are controlled by outside influence and we lose our clarity and focus.

Have you ever heard, a successful person talk about how fast success seemed to come to them and how well they did in no time flat? I've heard many of these. The reason is that they knew exactly what they wanted and worked toward it. Simple as that.

One such example is a man by the name of Matt Bacak - who is actually one of the inspirations for this article. I was on a tele-seminar with Matt once and he talked about how everything came to him so fast, once he knew what he wanted and started working toward it. Matt didn't know it but, his thoughts triggered my thoughts and the creation of this article!

Make no mistake, that although there are scientific explanations for the creation of matter through observation; WHO do you think created the matter in the mirror?

After all do you think that science didn't have a master observer?

Finally with that said...

Be cautious of your thoughts, they have the power to create!

Author Bio
Rasheed Ali was once homeless and penniless on the streets of New York and is now helping to change the lives of THOUSANDS of people around the world with his innovative coaching, mentoring and newsletters. He is the worlds first Solution Coach and 80/20 Mentor.  You can learn more about him and his newsletters at

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Tuesday, February 13, 2018


Over 20 years ago, my mother disowned me for a period of 10 years of my life.  It wasn't something I could ever imagine doing to one of my children, but it happened.  It was one of the most painful times of my life.  I was angry at her.  I got married and gave birth to my first child and she wasn't there.  I missed her and longed for a mother-daughter relationship.  I cried a lot.  Today my mother and I have a beautiful relationship and I am so grateful for our reconciliation.  As a matter of fact, her birthday card to me this year said, "You are the best daughter".  Did this relationship we have today happen overnight?  The answer is no.  At the core of our relationship today is forgiveness.

What is forgiveness?

"Forgiveness is something virtually all Americans aspire to - 94% surveyed in a nationwide Gallup poll said it was important to forgive-in the same survey; only 48% said they usually tried to forgive others."

I don't think a single person can escape life without experiencing hurt by another person.  Maybe the hurt is angry words spoken during an argument or a friend who surprises you with betrayal.  Perhaps the pain comes from emotional neglect, infidelity, divorce or even sexual and physical abuse.  Sometimes the hurt is a one time event.  Other times the pain continues for a long time.

Forgiveness is a necessary step to healing from pain.  It is a choice to extend mercy to the person who hurt you.  Sometimes forgiveness allows you to move forward with the other person and experience a new relationship.  Other times, reconciliation is not possible.  In this case, forgiveness is more for you and your own personal growth.

Why forgive?

First and foremost, God commands us to forgive.  In Mark 11:25-26, it says "And when you stand in praying, if you hold anything against anyone, forgive him, so that your Father in heaven may forgive you your sins.  But if you do not forgive, neither will your Father who is in heaven forgive your sins."

You might be saying, "But you don't understand what's been done to me."  And you're right; I don't know all the hurts you've endured.  However, I know from experience that it pays to forgive.  Forgiveness is a sign of strength - not weakness.  It is the strong who can put aside the past and let go of anger and resentment.  My mom comes from a large family, with seven brothers and sisters.  There has been a lot of sibling rivalry, and I'm always amazed at the amount of resentment that still remains in the family today.

Anger and resentment drains your energy, and keeps you imprisoned by your past.  By choosing to let go of your hurt and anger, you give yourself the freedom to fully experience joy in life.  Anger builds inside us, so by letting go, you improve your ability to control your anger.  We've all seen the person who blows up at the smallest incident.  It is the accumulation of built up anger that is unreleased that causes this explosion.  So many diseases, like heart disease and cancer, can be triggered by unresolved resentment.  By choosing to forgive, you can dramatically improve your emotional and physical health.

Without forgiveness, you cannot move forward in your own personal and relational growth.

What forgiveness is not?

Forgiveness does not mean you allow people to treat you badly.  It does not mean you ignore the wrongdoings.  It means you accept that the person has made a mistake, and you are choosing to grant them mercy.  When you forgive someone, you won't necessarily forget the hurt.  I will always remember the pain I felt when my mom disowned me, but I do not dwell on it, and I do not let it interfere with the quality of our relationship today.  I have allowed myself to heal and move on.  Forgiveness does not mean you are condoning or excusing the person's behavior.  And it doesn't mean you have to trust that person again.  Some acts, like physical and sexual abuse, require that you limit your trust or at least test the trust with the person who hurt you.  Remember, forgiveness is more for you than the other person.

The process of forgiving

So you've thought about it and you're ready to forgive.  You're tired of holding on to old pain and you've decided it's time to let go and move on.  What do you do?  First, you must face and release the anger that you feel.  On the surface of the hurt is anger and you need to break away that layer first.  Underneath the anger is the pain and hurt that you must grieve.  There are many ways to release anger and hurt.  You can talk about it with trusted people.  You can spend time journaling.  You can pray about it and ask God to take away that pain and resentment.  You can express your feelings to the person who hurt you, provided that it's possible to have a healthy conversation where both you and the other person speak and listen in respectful ways. 

One of the best and most cleansing ways to release your negative feelings is to write a letter to your perpetrator.  In this letter, you pour out every emotion you feel.  You tell them everything that hurt you and everything they did to make you angry.  Do not hold anything back.  Allow yourself to really feel the anger and cry the tears by reading it out loud to yourself.  When you are done, burn or bury the letter as a symbol that you are ready to move on.  DO NOT give the letter to the person.  This letter is for you and you only.

After processing all your emotions, you are ready to make the choice to forgive.  It is a choice that requires compassion, understanding and an open and loving heart.  When my mother and I first reconciled, we talked about our feelings.  Sometimes we even fought because the pain was still fresh.  But we listened to one another and we tried to get inside each other's shoes.  It wasn't easy, but today, even though I don't agree with some of my mother's beliefs, I have compassion and understanding for who she is and why she made the choice she did.  I love her regardless of our differences.

Each of us makes mistakes in life.  At one time or another (probably more than one time), we will hurt another person.  Maybe it will be an accident, or perhaps it will be a purposeful reaction to someone hurting you.  When this does happen, do you want to be forgiven?  Do you want another chance to make amends?  Most people don't mean to hurt us - they are dealing with their own pain and unresolved resentment.  It's unfortunate that we take it out on our loved ones, but until we break the cycle, it will continue to happen.

Are you ready to break the cycle and do your part to forgive?

Author Bio
Lori Radun, CEC is a certified life coach, speaker and author for moms.  To receive her FREE newsletter and the special report, "155 Things Moms Can Do to Raise Great Children", visit her website at

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Monday, February 12, 2018


By: Kathy Paauw

"The average office worker receives more than 200 messages a day via snail mail, email, express mail, cell phone, landline, wireless Web, bicycle messenger, singing telegram, you name it. Taking in information these days is like trying to drink from a fire hose." 
--Dr. Martha Beck

Did you know that one Sunday edition of The New York Times contains more information than all the written documents in the world during the 15th century?  Does it seem like life is spinning out of control?  The pace of life just keeps picking up!  And with it, job satisfaction is on the decline.

In an Associated Press article, Marc Greenbaum, a 50-year-old professor at Suffolk Law School, stated that "I'm personally happier but I observe more people that are more miserable. There's more pressure on them to produce, more problems with maintaining a boundary between work and family, even maintaining a boundary between work and the outside because of things like e-mail, voicemail and the Blackberry. They can't get away."

According to the Families and Work Institute, over 47% of U.S. workers surveyed feel overworked.  In addition, 59% of Americans describe their lives as very busy according to an NBC news survey.  According to Dr. Richard Swensen, author of Margin: Restoring Emotional, Physical, Financial, and Time Reserves to Overloaded Lives, the average American will spend one year in his/her life searching through desk clutter looking for misplaced objects.  We are working harder and faster than ever.  Being more organized can help reduce stress, save time, and improve efficiency.

We celebrate National Get Organized Week the first week in October. Most people think of "getting organized" as a physical act - clearing piles of paper, putting things away, etc.  What many people overlook is the mental part of getting organized.  And I always say that organizing your physical environment without first clarifying your priorities is like rearranging deck chairs on the Titanic!

Here are 8 tips to help you with the mental part of getting and staying organized. I encourage you to read through the whole list, and then go back and choose two or three ideas to implement.

1. Understand the difference between URGENT and IMPORTANT.  If it's important, it may be a vital priority for you.  If it's urgent, it's time-sensitive, but it may or may not be important.  Be sure you are clear about the difference when deciding what deserves your time.  Check out the time management matrix at, which beautifully illustrates the difference.

2. Find time for yourself.  Schedule time away from your work and your family. Use this opportunity to tune in to what you want and need. Don't feel that you're being selfish; you have a responsibility to yourself to take care of your needs. Studies show that productivity dramatically increases when you are well rested.

3. Check for balance between these four vital areas of your life:

  • Well-being - caring for your physical, mental, spiritual, and social needs

  • Family relationships

  • Work activities

  • Service activities - volunteer work, being a good neighbor, practicing random acts of kindness

  • 4. Live your life in the present! Quit saying, "I'll do this when I get around to it."  I have yet to find a person who said on their death bed, "I wish I had spent more time at the office."

    5. Increase productivity by planning your week and fine-tuning your workday. Block out time to handle priorities. Important tips to remember as you plan your week:

    • Have unscheduled time in your calendar for handling unexpected but important tasks.

    • Plan to work on creative activities during the time of day when you are at your best.

    • Schedule "protected time" to work on projects that need your undivided attention.  If interruptions are eating you alive, close your door and ask that people come back to see you at a designated time.

    • Temporarily turn off the audio feature on your cell phone, pager and email account.  Pick and choose when you respond and when it's appropriate to let calls go into voice mail.

    • Be realistic about your expectations. Don't set yourself up for failure by planning too much in one day. 

    • Leave work at a reasonable hour so you have time for those other three areas of your life - self-care, family, and service to others.

    • 6. Reduce your stress by being underwhelmed.  Here are a few tips to help you avoid getting overwhelmed:

      • NO is a complete sentence. Don't bite off more than you can chew. When someone makes a request, buy some time before answering.  Say, "Let me think about it," or "I'm in the middle of something right now. I'll call you back and let you know." This will give you time to evaluate the situation and decide if it's something you truly want to do.

      • Delegate as much as you can. Focus your time on activities that you enjoy and are best at.

      • 7. Stay out of e-mail jail.  Here are a few tips to help:

        • Determine frequency of checking for e-mail messages. Some people choose to check it throughout the day and even use such devices as the Blackberry when on the road, while others only check for messages a couple times a day.  You are the only one who can determine what will work for you.

        • Use the F.A.T. (File, Act, Toss) method to keep your email inbox from piling up.  If a message needs to be filed for future reference, place it in the appropriate email subject or contact folder.  Place a red flag next to those items you need to act on but don't have time to do right at the moment.  Immediately toss (delete or forward) anything you don't need to keep.

        • Remove your name from subscription lists that do not provide value to you.

        • 8.  Set up your work environment to keep your focus on what's most important. Here are some tips:

          • Arrange your workspace so you have the most commonly-used things close in.  Store things used less frequently in less accessible space.

          • Create a filing system that enables you to find things instantly.  The #1 reason that people pile instead of file is a fear of not being able to find it when they need it. Visit for some ideas.

          • Create a tickler file system to remind you of important follow up at the appropriate time.  The #2 reason that people pile is a fear of forgetting to do something that is out-of-sight and out-of-mind. A good tickler system reminds you to follow up on the appropriate date, and provides an alternative to that "I'll just set it here for now" pile.  Visit to see what a good tickler file system looks like.

          • Use the F.A.T. (File, Act, Toss) method to process your mail daily.  Review our Trim the F.A.T. tip sheet at

          • Keep only what you plan to focus on today on your desktop.  Remove visual distractions from your workspace so your attention is not pulled away from what you've chosen to work on today!  Everything else should be put away until it's time for you to focus on it.

          • Author Bio
            Wouldn't you love to stumble upon a secret library of ideas to help you de-clutter your life so you can focus on what's most important?  Kathy Paauw offers simple, yet powerful ideas, on how to manage your time, space, and thoughts for a more productive and fulfilling life.  Visit

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            Friday, February 9, 2018


            By: Carina MacInnes

            If you're reading this right now you probably have been broke, are broke, or know someone who is struggling with being broke.  The pain and suffering of being in this state is truly awful.  Being broke causes thoughts of despair, feelings of failure, desperation, struggle, lack and need.  Being broke prevents us from reaching our potential, from living our lives freely.  Being broke prevents us from being wealthy.

            How is this possible?  Like attracts like.  Being broke attracts more experiences of being broke.  It is a vicious cycle, once that can very easily be transformed once we understand the fundamental laws of how our mind and spirit interact with the universe.

            It is your underlying state of BEING, in this case, being broke, that creates the resultant thoughts and feelings in your mind.  As a package, this whole message is broadcast to the universe, which in return gives you more of the same:  experiences of being broke.

            One of the laws of manifestation is that we must BE before we can DO, and DO before we can HAVE.  Of course modern society has twisted this all around.  Being broke is a powerful message we are sending to the universe and ourselves.  We are in a state of BEING, and it is broke.  This will inform our actions to act in ways to continue to be broke, and we will continue to have this condition of being broke in our lives.

            Your life experience is an outer reflection of your inner reality.  All the thoughts and feelings you hold, consciously and unconsciously, are what create the experience that is your life.  Your past created your present, and your present is creating your future.

            It can be hard to understand that we are responsible for what we experience.  I remember being unhappy, and then experiencing events that I perceived as causing me to be unhappy.  Then I would say to myself, I am unhappy because of this...  no wonder I am unhappy.  I was trapped in my own vicious cycle and had no idea it was me who was responsible for my experiences of unhappiness. 

            To break the cycle I first needed to know what was broken in order to fix it.  It was the message I was sending out.  I found there was a very simple way to fix it.

            If I notice one day that I am unhappy, and understand that BEING unhappy is the cause of my continuing experience of unhappiness, it is that day that I can choose to change.  All I need to do to break the cycle is:  choose to be happy.  It doesn't take anything from outside myself to be happy.  All I have to do is gain awareness, pause, and pull up from within myself the state of being happy, replacing the unhappiness.  We all have this capacity.

            Choosing is an exercise of free will.  You can choose BE happy, healthy, wealthy, whatever you desire.  Take a moment and just BE happy.  It is possible for anyone to do and a very powerful exercise once you have done it and understood it.  If you are being happy, you will do things that make you happy, and you will attract happy experiences into your life.  Being happy is the first step towards living a happy life.  It seems almost like a riddle, but understanding it unravels the secrets of life.

            If you find yourself broke, look within.  You'll find you feel broke, and are in a powerful state of BEING.  The awareness of this gives you the choice.  You can choose your state of being.  Imagine what it is like to feel wealthy.  Take that feeling and hold it, you are now BEING wealthy.  This is how to break the vicious cycle of being broke.  By BEING wealthy, you are now transforming the signals you are broadcasting.  You are emanating wealth and the laws of cause and effect have no choice but to bring to you what you already are.  Now your actions will begin to bring to you the wealth you feel inside.

            By being conscious of your states of being, you can choose to change them.  The positive results will return to you without fail, following the natural laws of the universe.

            Author Bio
            Carina MacInnes is an author and entrepreneur who is giving away a free e-course with  wealth secrets by her favorite mentor. Receive it now: She offers a powerful way to increase both health and wealth in your life.  See her site here:

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            Thursday, February 8, 2018


            By: Sandra Baptist

            We've all done it at some time or other. We put off our exercise routine until tomorrow; we continually delay finishing that project or starting that business.

            Procrastination is the mother of all demons and can literally stop you in your tracks from achieving all that you desire.

            Sandra Baptist provides you with 5 effective processes you can use to slay this giant.

            1. Do it now
            Hold your breath and jump right in! Putting things off until the last minute is a bad habit and like all habits is ingrained in our subconscious mind and hard to break. It feels like the normal thing to do and we simply continue along our path. To complete a task immediately may even feel strange or like a forced action.

            When your boss gives you a task or when your clients or customers request your expertise, do it right away!

            You not only look well-organized to others, the feeling that the job is done, is complete before the deadline, will be one of relief and gratitude.

            How would this efficiency look to your customers when you request a referral or to your boss when salary reviews are approaching? I would think, "Great".

            2. Take baby steps
            Sometimes we procrastinate because the task may be intimidating to us. Perhaps we have no possible inkling on where to start.

            In these cases, it is quite fine to take it one step at a time.

            Say you are preparing a business plan and for the 5th time this week, you've turn on the PC and looked at the blank screen. Or you've just remembered you need to do some more research before you begin... you're still not ready.

            My friend you ARE ready.

            You simply need to break down the project into smaller pieces and tackle each bit separately. Make each task an individual project and after completion of each one, celebrate and acknowledge your achievement.

            Soon you'll be finished and have no idea why you were putting it off in the first place!

            3. Vision the perfect
            Ah! I love this one. I use the Law of Attraction with my clients to have them easily and effortlessly achieve their dreams and desires and in effect, their vision.

            Once you are aware that you are in fact procrastinating, creating a vision of you achieving the perfect plan is extremely helpful. When you create a vision you write in the present tense... as if you have already achieved your goal or if you are in the process of completing it.

            For example, we go back to the business plan. Your vision may look something like this.

            "I am so grateful that I have completed all the research I need for my business plan. I am finding the information easily using the internet. People that have written business plans are offering me advice that allows me to create an exciting plan that I resonate with. As I write, the words come to me effortlessly... ."

            In creating a vision and focusing on it daily, the universal laws state that things, people, processes will begin to occur in your life that will allow you to attract that vision.

            4. Forget it
            Why force the issue? If you have been 'dragging your feet' on something for a very long time, it may all be for the best.

            Something, somewhere is trying to tell you something. That something is your intuition and it is usually right!

            Think about something that you have been putting off again and again and again. What are the reasons that you need to complete this task in the first place? Does someone want you to do this? What is THEIR agenda? What are YOUR reasons for this lengthy delay?

            I find it amazing that 99% of the time I put off doing something, I am thankful that I did!  Disregarding a project after a long period of procrastination is however usually a last resort.

            5. Support team
            Do you put off tasks because you feel that there are too big and complex for you to handle alone? Or because you need assistance? Be honest with yourself. "No man is an island".

            Ask for help! There are many resources out there that can provide you with all you need to carry out your job.

            If you're a solo-professional and you put off answering emails, then don't answer them yourself. Hire an assistant, find some college students that want experience, get a family member to help.

            Procrastinating on life changing activities could be as a result of fear of the unknown. Get a mastermind group together, find a mentor or a coach, join a support group in your area or online.

            You don't have to do it all by yourself. Just ensure that to kick this habit; do what feels good to you in whatever method you choose. You'll surely postpone procrastination for a very long time.

            Author Bio
            Known as The Vision QueenTM, Sandra Baptist teaches single mothers between 25 and 45 years working in the financial industry how to create and attract their vision of success and prosperity... easily and effortlessly. Your "Roadblocks to Prosperity" report is available free at: Contact The Vision QueenTM for consultations via email:  or phone: 800-666-4754

            Article Source: - Free Website Content

            Wednesday, February 7, 2018


            "The way you think, not only affects your own life, but others around you - it affects your world. You have the power to change the world you live in." - White Star

            So who, you may ask, is White Star?

            On face value, White Star is a character in the series of books The Blue Star Millennium and Quest for Genesis. Many readers,after viewing these books, have invariably asked the question "were these books channeled?"
            Of course, that query begs another question, "What is channeling?"

            Well, there are various possibilities, including the Channel being a vehicle for another entity to speak through them, or simply verbalizing their own subconscious thoughts. Hmmm, subconscious... Yes! But what about the super-conscious?

            "There are several parts of your Essence living simultaneous lives. A part of you will always remain in the higher realms. This is your Higher Self, which is a spark of the Essence that permeates all of creation, and which is the Creator. You are all Sons and Daughters of this Essence, Co-creators of all that you see and experience."

            Okay, from this point of view, isn't it possible that we are ALL capable of channeling these higher wisdoms? After all, isn't it just tapping into the higher force, the fountain of wisdom of which we are all a part? So why do so many of us choose to go to others to hear the messages?
            Admittedly, in times of emotional trauma it's often comforting to go to others for guidance. Such experiences, perhaps, could be viewed as valuable stepping stones that eventually lead to the question "Are they any more capable of tapping into the source than you are?"

            "Every individual has the potential to heal the planet and to help unify the people in co-operation and understanding. Every individual has the power of creative visualization. Each of you has the potential to use your power of thought to bring about change in your own environment. There is power in numbers and the more people who project positive thought-forms at the same time, the more powerful the effect. Now the future is in your hands. Put a little effort into creating the future that you desire, and you will achieve miraculous rewards. It is up to you!"

            In that case, you may ask, why do we limit ourselves by incarnating on this physical plane at all? It is as though we have temporary amnesia of our true origins - our true divinity.

            "You are on a wondrous journey of self-discovery. From the moment you separated from the Source you chose to go through certain experiences in order to learn and develop through these trials. It is not wise to seek the end of the journey prematurely. There is much to be gained along the way. Become engrossed in the excitement of your quest and you will suddenly realise that you are a Co-Creator in the Divine Plan. You create your own reality. You re-affirm your reality through your beliefs. If you dwell on the negative, you will manifest that negativity in your life.  Similarly, if you concentrate on the positive, you re-affirm that reality, in your personal life, and throughout the universe."

            So is it all positive, love and light? You would be right in pointing out that there seems to be so much negativity in the world. How does this equate with the above metaphysics philosophy statements? Hmmm ... perhaps we should ask the White Star.

            "Each of us has a negative aspect of ourselves, although most of us would prefer not to acknowledge that darker side. The darker side can be so powerful as to form its own identity. We keep it alive through feeding it on a constant diet of negative thoughts and emotions. It can reach a stage where it will fight for its very survival, as a separate entity. If its existence is threatened, the Dark Side will come out from the shadows to confront us. It will try and destroy us if we allow it to do so."

            Whew! Okay, so if we're honest with ourselves, we all have the potential for the destructive negative side of our nature to gain the upper hand. If this happens, how do we conquer that negative aspect?

            "You cannot fight your negative side. The more you deny it, the more you empower it. The ultimate test is to accept and recognize the negative aspect of your Being. As long as you deny it, it will have power over you. When you accept it, you love it into submission. By merging with it, you transform it."

            So why, I hear many of you ask, would we come to the Earth in the first place. Why come to a world where duality exists, where positive and negative forces are in perpetual conflict?

            "The physical plane holds the greatest lessons. It is the ultimate testing ground. When trapped in the physical form, you are forced to confront your main obstacles to spiritual development. If you are able to conquer these tests while in the physical body, you make the
            greatest progress spiritually."

            "The choice is yours. The choice has always been yours. You can either use your power of thought to manifest unity and harmony in your life, or you can add to the discord by allowing negative thoughts to dominate. Which is it to be? It is your decision. The way you think, not only affects your own life, but others around you; it affects your loved ones; it affects your world. You have the power to change the world you live in."

            White Star, as stated above, is a fictional character in a series of metaphysical books. The intention of making these mind, body, soul/spirit quotes available is to stimulate ideas in YOU, the reader, to help you discover your own power. The initial response to White Star quotes has been very positive and in recent times, many ezine, newsletter and magazine editors use these quotes as a supplement to their articles.

            The quotes are excerpts from the new age spirituality books displayed on the web site
            The stories are fiction, written in an exciting and action packed format that is a medium for ideas to help bring about positive change in our world. Some view them as new age spirituality, others as simply inspirational. Regardless of personal beliefs, all have found them entertaining and enlightening. As one reader wrote "The story slowly engulfed me, drew me in until I was on my own journey, opening my mind, enticing me to read more. I ask, is this just a novel or a key to our future ...?

            Unlike any other books, if you take the time to read and digest these thought provoking stories, I guarantee your outlook on life will never be the same - it will certainly change for the positive. As the White Star would say "You have the power to change the world you live in!"

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            Author Bio
            Born November 30 in New Zealand, Gau-Ghan shares the same birthday as Mark Twain. And likewise, avid readers will stick with Gau-Ghan like paint to the picket fence in Huckleberry Finn. His stories on mind, body, soul and spirituality will challenge your view on life.

            Article Source: - Free Website Content